Fast - om jag får vara lite jobbig.
Tänk om lärare formulerade det exakt så - använd 5 USD och få mest avkastning. För inte ens i lärarens värld så fanns lösningen med t.ex. sälja reklamen.
Min subjektiva upplevelse är att det är så ofta det ser ut - att kunder / lärare / vi människor efterfrågar något som är inom vår “box” och det leder andra till att tänka innanför boxen. Det vill säga att tänka utanför boxen är att de facto bryta mot reglerna eller den uppsatta överenskommelsen.
Det är ju därför jag ofta tjatar om att frågan är viktigare än svaret och att vi många gånger ställer frågor på fel sätt och är ganska dåliga beställare. Väldigt många gånger så antyder frågan en lösning, vilken det inte borde göra i min mening.
Så jag upplever att diskussionen om uppgiftsformuleringen skjuter lite bredvid målet. Det viktiga är ju det Sahil skriver senare i artikeln:
3 Steps to Think Differently
There are two types of challenges we face:
- Low-Stakes: Lower potential, linear rewards. Decisions are easily reversible.
- High-Stakes: Higher potential, asymmetric rewards. Decisions are not easily reversible.
With low-stakes challenges, given the reward potential is low and the decisions are easily reversible, we can use shortcuts and heuristics to choose our path. We can take a logical, linear approach.
With high-stakes challenges, however, the high, asymmetric reward potential means we need to think differently. We want to take a creative, non-linear approach.
Let’s generalize the learnings from the Stanford business class story and adapt three steps for thinking differently in these high-stakes situations…
Step 1: Avoid the Distraction
In the challenge, the $5 was the trap.
Most of the groups immediately anchored their thinking around the $5 because it was positioned as the “asset” that the groups needed to focus on leveraging to make a return.
In reality, it was nothing more than a distraction.
It was entirely possible that the best solutions may have involved the $5, but by narrowing the entire field of solutions to those that were centered around the $5, the groups had limited their field of vision significantly.
When faced with a challenge with the potential for outsized rewards, the first thing to do is make sure to avoid the distraction.
There will always be an “obvious” solution that is simple, clear, and entirely wrong.
Before you select it, make sure you complete Step 2…
Step 2: Ask Foundational Questions
Socratic Questioning (or the “Socratic Method”) is a simple process of asking and answering questions that stimulate critical thinking to expose and vet underlying assumptions and logic.
To put it into action, follow this general structure:
- Start with open-ended questions.
- Propose ideas based on these questions.
- Probe these ideas with progressive questioning.
- Repeat until the best ideas are developed.
Here’s a process of how you might apply Socratic Questioning:
- Start asking questions: What’s the problem you are trying to solve? We often waste time and energy trying to solve the “wrong” problem. Identify the “right” problem before you try to solve it.
- Propose your current thinking on the problem: What is your hypothesis? What are the origins of that thinking?
- Open the floor for targeted questioning: Why do you think this? Is the thinking too vague? What is it based upon?
- Challenge the assumptions underlying the original thinking: Why do you believe this to be true? How do you know it’s true? How would you know if you were wrong? Identify the source of beliefs on a problem. Be ruthless in evaluating their integrity and validity.
- Evaluate the evidence used to support the thinking: What concrete evidence do I have? How credible is it? What “hidden evidence” may exist?
- Understand the consequences of being wrong: Can an error be quickly fixed? How costly is this mistake? Always understand the stakes.
- Evaluate potential alternatives: What alternative beliefs or viewpoints might exist? Why might they be superior? Why do others believe them to be true? What do they know that I don’t? Evaluate them on their merits and ask these same fundamental questions about them.
- After zooming in, zoom out: What was my original thinking? Was it correct? If not, where did I err? What conclusions can I draw from the process about systemic errors in my thinking?
Socratic Questioning takes time. It shouldn’t be used on low-cost, easily-reversible decisions.
But when you encounter a high-stakes decision with the potential for asymmetric rewards in your business, career, or life, it’s worth engaging in the exercise.
Step 3: Select the Leveraged Approach
Once you’ve avoided the distraction and leveraged Socratic Questioning to expose flawed assumptions and ground yourself in the appropriate ones, you are ready to make a decision on the optimal path forward.
The winning group selected the path of selling the presentation time as the path with the highest leverage and likelihood of success.
You can do the same: Slow down and select the path most likely to generate the asymmetric, risk-adjusted returns.
ping @Jonathan.S